12 results for " Shipping and Delivery"

• What’s the shipping and delivery estimate?

  • 1. softrla.com
    2. Pre-Sales Inquiry
    3. Shipping and Delivery
  • Customer Care 1
  • November 4, 2024 at 8:58 PM

  How are shipping and delivery dates calculated? We base our delivery estimates on the shipping date and transit

• It’s beyond the delivery date, and I still don’t have my order.

  • 1. softrla.com
    2. Post-Sales Inquiry
    3. Late Deliveries
  • Customer Care 1
  • November 4, 2024 at 8:59 PM

  Late Deliveries Most deliveries happen as planned, but in some cases, packages can take longer than the estimated delivery

• How can I get the latest on my order?

  • 1. softrla.com
    2. Post-Sales Inquiry
    3. Track Package
  • Customer Care 1
  • November 4, 2024 at 8:58 PM

  distinct delivery dates and tracking numbers. Tracking details may take time to appear, depending on the shipping method

• How do I reach my shipping carrier?

  • 1. softrla.com
    2. Post-Sales Inquiry
    3. Carrier Contact Information
  • Customer Care 1
  • November 4, 2024 at 9:00 PM

  US Postal Service Website: https://www.usps.com/shipping/trackandconfirm.htm Phone: 1-800-222-1811 Email: https://emailus

• I got a damaged item, an incorrect product, and the other items in my order haven’t arrived.

  • 1. softrla.com
    2. Post-Sales Inquiry
    3. Damaged | Incorrect Item
  • Customer Care 1
  • November 4, 2024 at 9:00 PM

  incorrect, or are not received after 30 days (excluding deliveries marked as received by the carrier, such as USPS or Canada

• Shipping & Handling for Sale Products

  • 1. softrla.com
    2. Post-Sales Inquiry
    3. Shipping & Handling Fees for Discounted Items
  • Customer Care 1
  • November 4, 2024 at 8:59 PM

  a new shipping fee. This is how our system processes orders to ensure accuracy in shipping charges. Shipping fee is

• Finding a missing package that’s listed as delivered.

  • 1. softrla.com
    2. Post-Sales Inquiry
    3. Delivered But Not Received
  • Customer Care 1
  • November 4, 2024 at 8:59 PM

  office. Look around the delivery location for your package. See if someone else accepted the delivery unless you have health

• I am asking for a refund for my recent order.

  • 1. softrla.com
    2. Post-Sales Inquiry
    3. Refunds | Returns
  • Customer Care 1
  • November 4, 2024 at 8:59 PM

  expectations. A replacement order, with the same shipping speed that was used on your original item, will be created

• Item was returned to the sender

  • 1. softrla.com
    2. Post-Sales Inquiry
    3. Undeliverable Packages
  • Customer Care 1
  • November 4, 2024 at 8:58 PM

  number. If an incorrect shipping address was provided and the order has shipped, please submit a ticket through our

• Import Duties | Customs Charges

  • 1. softrla.com
    2. Post-Sales Inquiry
    3. Import | Customs Fees
  • Customer Care 1
  • November 4, 2024 at 8:59 PM

  as they are enforced according to the local laws of the delivery country. It is essential to check that the product is