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- As a small business, we understand the importance of receiving your order without delay. That’s why we immediately begin processing each order as soon as it's placed, aiming to deliver your items as fast as possible.
- We respectfully request our customers' understanding, as there are significant costs involved for small businesses, which means we cannot process CANCELLATIONS, REFUNDS, or RETURNS. After payment is confirmed and the order number assigned, your order is swiftly transmitted to our Fulfillment Center, where it is immediately prepared for shipment. Regrettably, we cannot cancel the order once it reaches this stage.
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If you require further assistance, submit a ticket here. We will respond within 48 hours.