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Warranty-protected purchases are designed to give you peace of mind. If your item fails to operate as expected during its lifetime and you have our Lifetime Warranty / Order Insurance, we may replace it, covering the cost of the item minus the shipping fees.
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Any misuse, normal wear & tear, or if the product is discontinued, invalidates the warranty.
- “Lifetime” definition is strictly tied to the time of active product production.
- Can be canceled at our discretion without notifying the customer.
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- To use your Lifetime Warranty / Order Insurance:
- Capture a photograph or a brief video of the item for verification.
- Go to our Contact Form page to submit a request and choose Lifetime Warranty as the category.
- Attach the photo or video.
- Upon receiving approval, we will update you in 48 hours regarding your replacement.
WE'RE HERE TO HELP!
If you require further assistance, submit a ticket here. We will respond within 48 hours.